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#1 2020-09-14 09:01:59

Darci9984
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From: Australia, Sandalwood
Registered: 2020-09-14
Posts: 1

Robotics Process Automation (RPA)

Robotic  Process Automation .
Banks use Robotic Process  Automation  (RPA) and end-to-end process automation to reduce manual processing, expand operations, and process a large volume of transactions, KYC, and onboarding requests.
Using RPA, you can significantly improve customer  experience , increase compliance, enhance productivity.

The goal of any RPA-based project is to free up resources for high-level jobs in banking

and, consequently, increase revenue.
Deploy Digital Process  Automation  in Your Business.
We help banks explore the potential for digital transformation and intelligent automationwith  RPA  technology .
Your financial institution will be able to stay strong in the face of ever-changing  challenges .

Our services include RPA program planning

software systems audit, RPA integration, cloud migration, software robot development, etc.
We execute automation projects related to core banking business functionslike operations, customer  experience , and AML, risk, compliance.
These solutions can ensure business continuity in planned and unplanned occurrences such as a pandemic, improve  employee engagement , and reduce attrition.
What We Offer.
Process Automation for GRC (Governance, Risk Management, .

Compliance)RPA is a compliance enabler for banks

It can help banks and financial organizations reinvent their compliance and risk  management  processes.
In the GRC area, RPA can provide the  following  benefits for banks: Automate internal and external reporting like liquidity coverage reports or delinquency reports.
Reach operational flexibility when needed to ramp up or down according to the changing regulations.
Align with your audit, risk, and compliance program.
Free up specialists to focus on high value-generating activities.
RPA for Intelligent Data Processing (IDP) including OCR (Optical Character Recognition)RPA technology can become a major game player in data capturing for AI-based intelligent data processing (IDP), which, in turn, leverages optical character recognition (OCR) to automate the document integration processes.
The implementation of IDP can significantly reduce labor costs and improve the processing of unstructured data.
RPA for Customer Onboarding (KYC) and OffboardingRPA can help banks overcome their critical challenges by reducing redundant and manual labor and automating such processes as customer onboarding and offboarding: Automate documents aggregation.
Integrating CRM with core banking and other systems.
Improving interaction with customers through the channels they prefer.
Automating the KYC process.
Improving the average time to complete registration by reducing the number of manual inputs.
Improving the customer acquisition rate.
RPA for Employee and Talent DevelopmentMake your HR onboarding programs a real success with an RPA technology to increase employee satisfaction, productivity, and loyalty.

RPA is an excellent tool for automating recruiting

onboarding, and training processes that brings a bunch of the following benefits: Sourcing resources and processes standardization and automation.
Quick and accurate candidates screening process.
Offer letters composed by bots.
New profiles creation by bots.
Joining formalities tracking.
Transparent candidate verification process.

RPA-powered assistance in training and personal development programs

RPA for Customer ExperienceRPA solutions can automate low-value and repetitive jobs involving bank advisors and agents in interaction with customers.
The technology brings the following capabilities: Improve the productivity of agents.
Reduce customer query processing and quoting time.
Free up time for value-added activities.
RPA for Customer SupportRPA for customer service centers automates a wide range of routine tasks performed by the bank reps and brings the following benefits: Faster information gathering from multiple sources.
Automation of the account verification process.
Tracking the current status.
Improved logging into numerous systems and copy-pasting between the screens.
No human error.

RPA for AML and FraudRPA solutions

in conjunction with cognitive capabilities, can help banks regulate anti-money-laundering and fraud detection concerns.
Below are the most frequent use cases within RPA implementation into the AML processes: Customer Due Diligence/Customer Fraud Management: client setup, onboarding, information validation.
Client Screening: consolidation of customer information from multiple sources, client risk management.
Transaction Monitoring: identification of repeated alerts, status changes check, data collection process management, analytics.
Offboarding Investigation: client account status check before account closure, monitoring, and prevention of transactions of specific customers.
RPA for OperationsProcessing large volumes of customer data and requests is effort and time-consuming.
RPA-based solutions can address the challenges and increase operational efficiency significantly and decrease operational and labor costs by automating lots of manual jobs and repetitive tasks performed by customer representatives: Order status checking.
Cases opening.
Records updating.
Real-time communication with customers.
RPA for Digital TransformationRPA technology is a driving force for digital transformation for both banking business, retail, and corporate lines.
Among the most meaningful benefits, RPA solutions can bring the following: Compared with traditional solutions for Digital Transformation (DX), quick implementation period, from days to weeks instead of months.
Rapid problem-solving capabilities with no significant impact on business continuity.
Cost reduction and automation of manual activities to free up resources for high-level jobs and high-touch interaction with customers.
Maximized efficiency of operations.
Elimination of human errors.
Application IntegrationRPA has all the functionalities needed to integrate all the applications to centralize and optimize all knowledge and data.
RPA eliminates the manual jobs required to take the data from one application and put it into another.
Cloud AdoptionMany legacy apps can be accessed only through graphical user interfaces (GUI) that can be a challenge for banks today.
RPA is an enabler for cloud adoption as it can offer a coherent mechanism for integration and data migration from these outdated systems to new cloud-based solutions.

RPA Solutions & Services We Offer

Choosing the right automation  direction by services RPA programs planningWhen planning for an RPA, start with brainstorming sessions — we build a foundation for your bank to implement an RPA.
The planning includes in-depth business analysis, a technology landscape analysis, and risks, integration impact, and opportunities.
You get high-level requirements and implementation plans as significant deliverables of this service.

RPA / API integrationWithin a broader RPA framework

we offer API integration for specific banks’ functions and complex processes automation.
Our services also include API design and architecture, maintenance, consulting, RPA integration with other applications like chatbots and technologies like artificial intelligence (AI), machine learning (ML), natural language processing (NLP), optical character recognition (OCR), etc.
Technical debt auditA lot of RPA projects fail because of unsustainable IT infrastructures and wrong strategies.
We conduct an audit of system environments to uncover early all the legacy issues that require reworking, changes, and updates.
Besides, .

We offer PoCs and MVPs to validate your RPA programs

Low-code automationOur RPA teams have expertise in handling projects that require low-code automation.
The Low-code approach is efficient, cost-effective, flexible.

It allows us to develop and customize an RPA solution quickly and smoothly

By business functionOperationsBanking operationsRPA allows automating and improving core banking activities by minimizing the number of manual processing activities, structuring, and aggregating all the data.
This technology can also enhance your decision-making processes by implementing advanced decision engines.
Card managementRPA is used for both credit and debit card management to improve and simplify such activities as a replacement or upgrade, for instance.
Besides, technology is actively used to detect fraud.
Loan managementRPA solutions help increase the bandwidth of loan applications by automating this process and decreasing application processing and approval time.
Customer ExperienceCustomer relationships managementRPA allows automating and improving core banking activities by minimizing the number of manual processing activities, structuring, and aggregating all the data.
This technology can also enhance your decision-making processes by implementing advanced decision engines.
OnboardingDecrease the time needed to open an account by automating Know Your Customer (KYC) and Anti-Money Laundering (AML) checking.
Mortgage managementEnhance customer satisfaction with mortgage management procedures by reducing time for calculations from hours to minutes.
ComplianceMonitoring & reportingRPA allows automating and improving core banking activities by minimizing the number of manual processing activities, structuring, and aggregating all the data.
This technology can also enhance your decision-making processes by implementing advanced decision engines.
Anti-Money LaunderingDecrease the time needed to open an account by automating Know Your Customer (KYC) and Anti-Money Laundering (AML) checking.
Fraud InvestigationsEnhance customer satisfaction with mortgage management procedures by reducing time for calculations from hours to minutes.
By TypeAttended RPA vs Unattended RPA ​  Bots involving humans into task handling  Bots working on their own  Front-office tasks What Back-office tasks  Human triggers a bot and interacts with it how A bot works independently  Whenever human needs when Work according to a preset schedule or if required by logic  Workstations, servers, cloud where Workstations, servers, cloud  Increase productivity ​.
Reduce average call handle time ​.
Improve customer experience ​.
Increase compliance.
why Increase productivity ​.
Reduce operating costs ​.
Eliminate errors ​.
Free humans from repetitive tasks ​.
Increase compliance ​.

RPA in Banking: ​ Challenges & Benefits

Challenges of BanksToday, banks have to respond to fast-changing customer demands and compliance regulations quickly.
Besides, they are under pressure as a result of new market entrants like fintechs.
The RPA value — bots working day and night to handle piles of digital work without hiring extra staff.
​ Compliance.
Overcome regulatory compliance challenges and issues.
​.
Security.
Lessen the possibility of fraud by involving fewer data from people.
Customer Experience.
Improve customer service by automating advisor-customer interaction.
​.
Automation.
Optimize processes that involve both humans and machines.
​.
Employee Satisfaction.
Enhance employee satisfaction by reducing labor-intensive data entry work.
​.
Organized Data.
Organize messy data from emails, databases, forms, documents.

Benefits of RPA SolutionsImproved efficiency​

Improved customer service​.
Reduce regulatory compliance backlog​.
Capitalize ROI.
Improved security​.
Improved credit risk management​.
How We Cooperate.
Our clients can choose amongst three models of engagement for RPA projects: Time & Material, Fixed Price, Dedicated Team.
Find more information about the models on     the   How We  Cooperate   page.
If you feel unsure about the model,   we   will   consult   you and recommend the   contract type   that   is suitable for you.
Project InitiationThe beginning of the project, when we hold a series of sessions with a client to understand what challenges they would like to overcome by implementing RPA.
Business Analysis & Functional Analysis.
Once all the formalities are completed, we proceed to business analysis to gather and formalize all functional and non-functional requirements.​  Design & DevelopmentThe most time-consuming phase, when a solution itself is designed and developed.
Throughout the development, you will be guided by a dedicated account manager to get timely notified of project progress.
TestingWe perform multiple types of testing to assure that your RPA solution has high-quality code and its requirements are realized properly.
User Acceptance TestingUAT is needed to ensure that the solution works as expected, has clear a user interface, and intuitive user experience.
DeploymentOnce all the development and testing are finished, we check your deployment environment for any issues and recommend how to fix them, if any.
​  Support & MaintenanceOur team can serve as a part of your center of excellence for RPA solutions you have within your organizations.
We have several options for support and maintenance.
​      What Impacts Your Project DurationWhile all RPA projects are different and take different time, we always provide estimations based on the critical path analysis (CPA) combined with the work breakdown structure (WBS).    This approach helps us divide the break down the project into smaller phases and calculate the minimum time required for the completion of each  phase.
So, you will know the approximate due date for your specific project.    Traditionally , time also depends on the following factors:    The complexity and scope of the project.
The  nature  of the business function you need an RPA for.
The  kind  of RPA technology   you choose.
What Affects Your Project CostsThe total cost of your project will depend on the following factors:     The complexity and scope of the project.
The cost of the RPA technology license.
The chosen pricing model affects costs, too.
We estimate costs at the beginning of each project and approve payments and schedule with you.
Be aware that any change requests affect the project cost and du ration, as well.
What We Need from Your SideRobotic process automation is an extensive process that requires consistent strategy, large inputs, and governance.
Thus, you should have an RPA group of C-level stakeholders for this process with a shared vision of their digital transformation roadmap and plan for multiple journey experiences: customer, partner, employee, supplier, and compliance.
Our Tech Stack.
BluePrism.
UiPath.
Automation Anywhere.
Appian.
EXPLORE OUR CASE STUDIES.
Banking ROBOTICS PROCESS AUTOMATION FOR ANTI-MONEY LAUNDERING UiPath.
Software Architecture.
UI/UX Design.
System Integration Services.
Robotics Process Automation (RPA).
Banking.
Germany.
Learn more Banking ROBOTICS PROCESS AUTOMATION FOR CASH TRANSACTIONS UiPath.
Software Architecture.
UI/UX Design.
System Integration Services.
Robotics Process Automation (RPA).
Banking.
Ukraine.
Learn more Banking ROBOTICS PROCESS AUTOMATION FOR IMPORT/EXPORT OPERATIONS UiPath.
Software Architecture.
UI/UX Design.
System Integration Services.
Robotics Process Automation (RPA).
Banking.
United Kingdom.
Learn more Banking ROBOTICS PROCESS AUTOMATION FOR PAYMENT PROCESSING UiPath.
Software Architecture.
UI/UX Design.
System Integration Services.
Robotics Process Automation (RPA).
Banking.
Ukraine.
Learn more Banking ROBOTICS PROCESS AUTOMATION FOR PAYROLL PROCESSING UiPath.
Software Architecture.
UI/UX Design.
System Integration Services.
Robotics Process Automation (RPA).
Banking.
Ukraine.
Learn more Banking ROBOTICS PROCESS AUTOMATION FOR REPORT PROCESSING UiPath.
Software Architecture.
UI/UX Design.
System Integration Services.
Robotics Process Automation (RPA).
Banking.
Saudi Arabia.
Learn more   Ask our bank expert GET A FREE 30-MINUTE STRATEGY SESSION    SIMILAR SERVICES.
DWH.
Core Banking.
Software Audit.
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